Learn how to access your account settings and update the contact information for your client account.
Who is this guide for?
This guide applies exclusively to customers whose hosting is managed on the new
Webland platform (WHMCS).
Do you use the System Configurator or Domain Manager? Your hosting is managed on the classic Webland platform. Sign in at classic.webland.ch. The steps below do not apply to that platform.
The relevant platform depends on where your hosting is managed, regardless of how long you have been a Webland customer.
Requirements
Your hosting is managed on the new Webland platform (WHMCS).
You are signed in to the client area on that platform.
Your user has the required permissions to edit the account details.
1. Open the account menu
Click your name in the top-right corner of the client area.
Depending on your permissions, the account menu provides access to the following sections:
Account Details
User Management
Contacts
Account Security
Email History
Your Profile
Change Password
Security Settings
2. Edit your contact information
Open Account Details in the account menu.
Here, you can review your client account information and update the editable fields. These include:
Name
Email address
Phone number
Address
Enter your changes and complete all required fields. Then click Save Changes.
Keep your contact information up to date so that invoices and important notifications are sent to the correct address.
Frequently asked questions and troubleshooting
I cannot edit or save my account details.
Check that all required fields are completed correctly. Review any error messages displayed when you try to save.
If editing is unavailable, your user may not have the required permissions. Contact the client account owner or our support team.
I cannot find the account settings.
Click your name in the top-right corner of the client area to open the account menu.
If you use the System Configurator or Domain Manager, you are using the classic platform. Manage your account at classic.webland.ch. The menu navigation described in this guide does not apply there.
I have forgotten my password.
Use the password reset option on the sign-in page of the platform that manages your hosting.
If you use the System Configurator or Domain Manager, go to classic.webland.ch.