Learn where to find your hosting services, domains, invoices, support requests and account settings on the new Webland platform.
Who is this guide for?
This guide applies exclusively to customers whose hosting is managed on the new Webland platform (WHMCS).
Do you use the System Configurator or Domain Manager? Your hosting is managed on the classic Webland platform. Sign in at classic.webland.ch. The steps below do not apply to that platform.
The relevant platform depends on where your hosting is managed, regardless of how long you have been a Webland customer.
Requirements
Your hosting is managed on the new Webland platform (WHMCS).
You are signed in to the client area on that platform.
1. Navigate using the main menu
The main menu at the top of the client area provides access to the key sections:
Home: View your client account overview.
Services: Find your hosting plans and other services you have ordered.
Domains: Manage the domains associated with this client account.
Billing: Access your invoices and payment information.
Support: Access the support section and your support requests.
2. Use the dashboard overview
The home page, also called the dashboard, gives you a quick overview of your client account.
From here, you can:
View your support PIN.
Access your active services and products.
Access your domains.
View your unpaid invoices.
Click the relevant shortcut to open the corresponding section.
3. Open your account settings
Click your name in the top-right corner of the client area to open the account menu.
Depending on your permissions, the available options include:
Contact information
User management and access permissions
Payment methods
Security settings
Password changes
Frequently asked questions and troubleshooting
I cannot find my hosting plan or services.
First, check which platform manages your hosting:
Classic platform with System Configurator or Domain Manager: Sign in at classic.webland.ch. Hosting plans managed on the classic platform are not listed in the new platform’s client area.
New platform (WHMCS): Open Services in the main menu. Make sure you are signed in with a user who has access to the relevant client account.
If your hosting is managed on the new platform and is still missing, contact our support team. Include the affected domain or your customer number.
I have forgotten my password.
Use the password reset option on the sign-in page of the platform that manages your hosting.
If you use the System Configurator or Domain Manager, go to classic.webland.ch.
How do I access cPanel?
If your hosting is managed on the new platform (WHMCS) and your hosting plan includes cPanel:
Open Services in the main menu.
Select your hosting plan.
Click the available option to sign in to cPanel.
If the sign-in option is missing or access fails, contact our support team.