This guide explains how to back up a MySQL database and restore an existing backup on the previous Webland platform (Classic). Database backup and restoration are managed directly through the System Configurator.
Who is this guide for?
This guide applies exclusively to customers who manage their hosting through the System Configurator on the previous Webland platform (Classic).
You can access it at classic.webland.ch.
Are you already using the new Webland platform (WHMCS)? Then log in via the new Webland website. The following steps do not apply to the new platform.
What is a MySQL Backup?
A MySQL backup is a saved copy of your MySQL database.
A MySQL dump contains database information that can be used to restore the database at a later time.
A backup is particularly useful when you:
Want to make changes to your website or web application.
Are planning an application update.
Need to secure your database before making major changes.
Need to restore an existing database backup.
Important: A MySQL backup protects your database contents but does not automatically include all your website files. For a complete website backup, you should also back up the relevant website files.
Requirements
To create or restore a MySQL backup, the following requirements must be met:
You have an active hosting subscription on the previous Webland platform (Classic).
You know your customer number and customer password.
A MySQL database has been created on your hosting account.
You have access to MySQL management in the System Configurator.
For a restore operation, you have a suitable MySQL backup available.
Step-by-Step Instructions
1. Log in to the System Configurator
Open the System Configurator.
Log in using your customer number and customer password.
2. Select the desired hosting
Select Hosting / Manage Email from the menu.
Find the domain or hosting account whose MySQL database you want to back up or restore.
Click Manage next to the corresponding domain.
3. Open database management
Select Databases from the menu.
Then click MySQL.
You will be taken to the MySQL database management section of your hosting account.
4. Open MySQL Backup / Restore
In the MySQL management section, you will find the available database management functions.
Open the Backup / Restore section or the corresponding function for the desired database.
Back Up a MySQL Database
To create a backup of your MySQL database, follow these steps:
Open MySQL management in the System Configurator.
Select the database you want to back up.
Open the corresponding Backup function.
Start the backup process using the available options.
Save or download the created backup if the corresponding option is provided.
Note: The available options and how the backup file is provided may vary depending on the MySQL management interface.
Store your backup in a secure location.
Restore a MySQL Database
To restore an existing MySQL backup, follow these steps:
Open MySQL management in the System Configurator.
Select the database you want to restore.
Open the corresponding Restore function.
Select the existing backup or enter the required information.
Review the selected database and restoration options.
Start the restore process and wait until it has been completed.
Important: Restoring a database may overwrite or modify existing data. The exact impact depends on the backup contents and the available restoration options.
Whenever possible, create a current backup of the existing database before starting a restore operation.
Important Notes
Backups: Create an up-to-date backup before making major changes to your website or database.
Restoration: A restore operation may modify or overwrite existing data.
Correct database: Carefully verify which database you want to back up or restore.
Backup files: Store your backups in a secure location.
Website files: A MySQL dump does not replace a complete backup of your website files.
Compatibility: Make sure the backup is suitable for the target database and MySQL environment.
Frequently Asked Questions and Troubleshooting
Where can I find the MySQL Backup and Restore functions?
Log in to the System Configurator and navigate to:
Hosting / Manage Email → Manage → Databases → MySQL
There you will find the available functions for managing your MySQL databases.
What is a MySQL dump?
A MySQL dump is a database backup that may contain database structures and/or stored data.
It can be used to restore a database at a later time.
Does a MySQL backup also include my website files?
No. A MySQL dump backs up database contents but does not automatically include your website files.
For a complete backup, you should include both your database and the corresponding website files.
Can I restore an older MySQL backup?
In general, you can restore a suitable existing backup.
However, restoring an older backup may return your database to an earlier state, potentially causing newer changes to be lost.
What should I check before restoring a database?
In particular, verify:
That you have selected the correct database.
That the backup is complete and suitable.
Whether current data may be overwritten during restoration.
Whether you need an additional backup of the current database.
What should I do if the backup or restore process fails?
First, verify that you have selected the correct database and a suitable backup.
If the issue persists, contact Webland Support and provide the affected domain along with a detailed description of the error.
Additional Information
You can find a detailed description of the MySQL Backup and Restore functions in the official documentation:
Tip
Create regular backups of your MySQL database and keep important copies outside your web hosting environment.
This allows you to restore your data if problems occur or unintended changes are made.
Done! You now know where to create a MySQL backup and restore an existing database backup on the previous Webland platform.

