Learn how to connect a domain already in your client account to your Essential Hosting. You can use multiple domains for the same website or assign a separate website to each domain.
Who is this guide for?
This guide applies exclusively to Essential Hosting without cPanel on the new Webland platform (WHMCS).
Additional domains are supported by Website Standard and higher-tier plans. Website Light supports only one domain.
Do you use the System Configurator or Domain Manager? Sign in at classic.webland.ch. The steps below do not apply to the classic platform.
Does your hosting use cPanel? Manage additional website domains through domain management in cPanel.
Requirements
You have an active Essential Hosting plan that supports multiple domains.
The additional domain is already in your client account.
You are signed in to the client area and have the required permissions.
You can manage the additional domain’s DNS records.
Adding a domain to your hosting does not register a new domain. This guide explains how to assign an existing domain.
1. Open your Essential Hosting service
Open Services in the main menu of the client area.
Find the relevant Essential Hosting service.
Click View Details.
2. Assign the additional domain
Find the Domains section in the service overview.
Select the domain you want to add from the dropdown menu.
Click Add Domain.
The domain then appears in the list of domains available for use with this hosting plan.
The domain is now assigned to the plan. Next, specify which website it should display.
3. Configure the website address and target folder
Click Manage Web Hosting Addresses.
Go to the Add New Virtualhost section:
Enter the intended website address, such as
example.com.Under Document Root, select the folder where the website files should be stored.
Click Add Virtualhost.
A virtual host maps a domain or subdomain to a website directory. The web server then serves that directory’s contents. This does not automatically redirect visitors to a different web address.
Which folder should I select?
Intended use | Document Root |
The additional domain should display the same website. | Use the same folder as the existing website. |
The additional domain should display a separate website. | Use a separate folder, such as |
To make the website accessible with www as well, add another virtual host for www.example.com and select the same target folder.
The website files or application must be present in the selected folder. Creating a virtual host does not create a website.
The web hosting is now configured to respond to the new domain and direct visitors to the specified folder under public_html:
4. Check the additional domain’s DNS records
The domain must also point to the correct web server through DNS.
Click DNS Records in hosting management.
Open DNS Zones, as the main domain’s zone may be displayed initially.
Find the newly added domain.
Click its edit icon.
Check the records for:
The domain without www, often represented by @.
The www subdomain.
An A record must point to your hosting plan’s IPv4 address. For www, you can also use a CNAME record pointing to the correctly configured domain.
You can find your hosting plan’s IP address in its service overview.
If your domain uses external nameservers, update the DNS records with the
responsible DNS provider.
5. Test the website
Open the additional domain in your browser and check both versions:
Without www
With www
Cached DNS responses may delay the visibility of changes. A fixed waiting period of one to two hours therefore cannot be guaranteed.
Frequently asked questions and troubleshooting
My domain does not appear in the dropdown menu.
Check that the domain is in the same client account and that your hosting plan supports additional domains. If it is still missing, contact our support team.
The domain displays the wrong website.
Check the virtual host’s Document Root and the DNS records. Both must match the intended website.
The domain works without www but not with www.
Check that both a virtual host and an appropriate DNS record exist for the www subdomain.
The browser displays a certificate warning.
Check that a valid SSL certificate covers the additional domain and the www address you are using. Contact our support team if you need assistance.
I use Website Light.
Website Light supports only one domain. Additional domains require Website Standard or a higher-tier plan.