Log In and Create a New Customer Account
Here you will learn how to log in to the new Webland platform or create a new customer account. You can then manage your hosting products, domains, invoices, and other services directly in the Customer Area.
Who is this guide for?
This guide applies to new and existing customers who use the Customer Area of the new Webland platform (WHMCS).
Are you using the System Configurator or Domain Manager of the previous Webland platform? If so, log in at classic.webland.ch.
The following steps apply exclusively to the new Webland platform.
Requirements
To log in, you need:
An existing customer account on the new Webland platform.
The email address registered with Webland.
The corresponding password.
If you do not yet have a customer account, you can register directly on the new Webland platform.
1. Open the Webland Login Page
Open the website webland.ch.
Click Logins in the top-right corner.
Select the login option for the new Webland platform.
This will open the Customer Area login page.
2. Create a New Customer Account
Open the login page of the new Webland platform.
Click Create Account below the login form.
This will open the registration form.
3. Enter Your Personal Details
In the first section of the registration form, enter your personal information.
Fill in the following fields:
First Name: Enter your first name.
Last Name: Enter your last name.
Email Address: Enter a valid email address.
Phone Number: Select the appropriate country code and enter your phone number.
Use an email address that you have access to. This address is required for logging in and for communication regarding your customer account.
4. Enter Your Billing Address
In the Billing Address section, enter your address details.
Fill in the corresponding fields:
Company Name (optional).
Street Address.
Street Address 2 (optional, for additional address information).
City.
State or Region.
Postcode.
Country.
VAT Number (optional).
Check your details carefully, as they will be used for your billing address.
5. Add Additional Information
In the next section, you will find additional information fields for your customer account.
Depending on your needs, you can provide the following details:
Organization Number / Personal Number: Enter the relevant personal or organizational identification number, if required.
SMS/Swish Number: Enter a phone number if you would like to use the available SMS notifications or Swish features.
Currency: The displayed currency is CHF.
Pay attention to the instructions provided for each field. Required fields are marked with an asterisk (*).
6. Set a Secure Password
In the Account Security section, you can set the password for your new customer account.
Proceed as follows:
Enter a secure password in the Password field.
Repeat the password in the Confirm Password field.
Check the displayed password strength.
Alternatively, you can click Generate Password to create a password automatically.
Use a long, unique password that you do not already use for other services.
Keep your login details in a safe place.
The password for your Webland Customer Area is independent of the passwords used for your email accounts, FTP access, or WordPress installation.
7. Select Your Newsletter Preferences
In the Subscribe to Our Newsletter section, you can choose whether you would like to receive additional information and offers from Webland by email.
Select your preferred option.
You can unsubscribe from the newsletter at any time.
8. Complete the Registration
After filling in all the required information:
Review your personal details and billing address.
Check that your password has been entered correctly.
Review your newsletter preferences.
Click Register.
Once your registration has been completed successfully, you can use your new Webland customer account.
If additional instructions are displayed or sent to you by email, follow them to complete the setup.
9. Log In to the New Customer Area
Open the login page of the new Webland platform.
Enter your registered email address and the password you created.
Click Login.
After logging in successfully, you can manage your products and services through the Customer Area.
Frequently Asked Questions and Troubleshooting
I cannot log in to the Customer Area.
Check whether:
You are using the correct email address.
Your password has been entered correctly.
You are using the login page of the new Webland platform.
Your customer account has already been registered successfully.
If you still cannot log in, you can reset your password.
I have forgotten my password.
Click Forgot Password? on the login page.
Enter the email address used to register your customer account.
Follow the additional instructions to reset your password.
I am not receiving an email to reset my password.
First, check your spam or junk folder.
Make sure you are using the email address associated with your customer account.
If you still do not receive an email, contact our support team.
I already have a Webland customer account. Do I need to register again?
If you already have a customer account on the new Webland platform, you can log in using your existing credentials.
However, if you are using the previous Webland platform with the System Configurator or Domain Manager, you should continue logging in via classic.webland.ch.
I cannot complete the registration.
Check whether:
All required fields have been completed.
Your email address has been entered correctly.
Both password entries match.
Your password meets the displayed security requirements.
Any error message indicates that additional information is required.
If you still cannot complete the registration, contact our support team and provide the error message displayed.
Can I change my personal details later?
After logging in, you can manage your account details through the corresponding settings in the Customer Area.
Make sure your contact and billing information is always up to date.
If you need assistance with logging in or registering, contact our support team and describe the problem in as much detail as possible.