This guide explains how to create and manage additional FTP users on the previous Webland platform (Classic). Individual FTP accounts allow you to give different people access to your webspace without sharing your own login credentials.
Who is this guide for?
This guide applies exclusively to customers who manage their hosting through the System Configurator on the previous Webland platform (Classic).
You can access it at classic.webland.ch.
Are you already using the new Webland platform (WHMCS)? Then log in via the new Webland website. The following steps do not apply to the new platform.
Requirements
To create additional FTP users, the following requirements must be met:
You have an active hosting subscription on the previous Webland platform (Classic).
You know your customer number and customer password.
You have access to the hosting account for which you want to create additional FTP users.
You have prepared the desired login credentials for the new FTP user.
Step-by-Step Instructions
1. Log in to the System Configurator
Open the System Configurator.
Log in using your customer number and customer password.
2. Select the desired hosting
Select Hosting / Manage Email from the menu.
Find the domain for which you want to create an additional FTP user.
Click Manage next to the corresponding domain.
3. Access FTP/WebDAV user management
Navigate to FTP / WebDAV Users.
You will see an overview of your existing FTP and WebDAV users.
Here you can manage existing users and configure additional FTP accounts.
4. Create an additional FTP user
Select the option to create a new user in the FTP/WebDAV user management section.
Enter the desired login credentials for the new FTP user.
Configure the available settings according to your requirements.
Save the settings to create the new FTP user.
Once the new FTP user has been created successfully, they can access the configured webspace using their individual login credentials.
Important Notes
Individual accounts: Separate FTP users can be created for different people, each with their own login credentials.
Strong passwords: Use a strong and preferably unique password for each FTP user.
Login credentials: Only share FTP login credentials with authorised individuals.
User management: Existing FTP users can be managed through the System Configurator, and their login credentials can be updated when necessary.
Access permissions: When creating a user, check which access options are available for that account.
Frequently Asked Questions and Troubleshooting
Can I create multiple FTP users for the same hosting account?
Yes. You can create additional FTP users for your hosting through the System Configurator.
This allows different people to access your webspace using individual login credentials.
Where can I create additional FTP users?
Log in to the System Configurator and navigate to:
Hosting / Manage Email → Manage → FTP / WebDAV Users
There you will find the FTP user management section.
Can each FTP user have their own password?
Yes. Each additional FTP user can have their own login credentials.
This means you do not need to share your personal login credentials with other users.
Can I change the password of an existing FTP user?
Yes. In the FTP/WebDAV user management section, select the desired user and click Edit.
You can then update the password and save the changes.
What should I do if I cannot create an FTP user?
Check whether you have selected the correct hosting account and entered all the required information.
You can find additional information in the System Configurator's online help.
If you need further assistance, please contact Webland Support.
Tip
Create a separate FTP user for each person who needs access to your webspace.
This makes it easier to manage individual accounts and avoids sharing your personal FTP login credentials.
Done! You now know how to create and manage additional FTP users on the previous Webland platform.