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Log Files: Accessing and Analyzing Your Logs

How can I access my web hosting log files?

In this article, you'll learn where to find your web hosting log files, how to access them, and how to analyze them using SmartAnalytics.
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What Are Log Files?

Log files are records that contain information about certain activities and events on your web server.

They can help you track website requests, investigate error messages, and identify potential technical issues.
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Who Does This Guide Apply To?

This guide applies to customers who manage their hosting through the System Configurator on the previous Webland platform (Classic).

You can access it at classic.webland.ch.

Already using the new Webland platform (WHMCS/cPanel)? Log in via the new Webland website. The following information applies to the previous platform.


How to Access Your Log Files

Your web hosting log files are available through your FTP access.

Follow these steps:

  1. Connect to your web hosting using an FTP client.

  2. Open the /_Logfiles directory on your server.

  3. You will find the available log files for your web hosting in this directory.

  4. Download the files you need to view or analyze them locally.

These log files can help you investigate website requests and identify potential errors.
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Analyzing Log Files with SmartAnalytics

For more detailed analysis, you can use SmartAnalytics.

SmartAnalytics allows you to export and analyze your log files, helping you gain a better understanding of the recorded traffic to your website.
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Further Information

Detailed step-by-step instructions are available in the System Configurator online help and the SmartAnalytics documentation.

These resources provide additional information about accessing and analyzing your log files.

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