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Disable Password Change via WebAccess

Can I prevent email users from changing their passwords via web access?

Updated over a week ago

Step 1: Activate Domain Administrator Rights

To make this change, you need an e-mail account with Domain Administrator rights.

Here’s how to set it up:

  1. Log in to the System Configurator with your customer number and password.

  2. Select Hosting / E-Mail Management and click Manage for your domain.

  3. Go to E-Mail / CloudOffice.

  4. Select E-Mail / CloudOffice Accounts.

  5. Create a new account or edit an existing one.

  6. Under the advanced settings, you can enable Mailserver Administration.

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Step 2: Disable Password Change for All Users

Once your Domain Administrator account is set up:

  1. Log in to WebAccess with this account and password.

  2. In the top right, click on your profile/passport symbol and select Domain Settings.

  3. In the General menu, go to Restrictions.

  4. Activate the option “Disable password change”.

  5. Confirm the change with OK.

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Result

From now on, users will no longer be able to change their password themselves – all changes must be made exclusively via the System Configurator.

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