Step 1: Activate Domain Administrator Rights
To make this change, you need an e-mail account with Domain Administrator rights.
Here’s how to set it up:
Log in to the System Configurator with your customer number and password.
Select Hosting / E-Mail Management and click Manage for your domain.
Go to E-Mail / CloudOffice.
Select E-Mail / CloudOffice Accounts.
Create a new account or edit an existing one.
Under the advanced settings, you can enable Mailserver Administration.
Step 2: Disable Password Change for All Users
Once your Domain Administrator account is set up:
Log in to WebAccess with this account and password.
In the top right, click on your profile/passport symbol and select Domain Settings.
In the General menu, go to Restrictions.
Activate the option “Disable password change”.
Confirm the change with OK.
Result
From now on, users will no longer be able to change their password themselves – all changes must be made exclusively via the System Configurator.
