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Email account password

How to change the password to the email account if the current password is no longer known?

How to change your password

  1. Log in with your customer number and password in the System Configurator.

  2. In the main menu, select Hosting / E-Mail Management.

  3. Click on Manage for the desired domain.

  4. Go to E-Mail / CloudOffice → E-Mail / CloudOffice Accounts.

  5. Click on the arrow to the left of the desired e-mail account to expand it.

  6. Enter your new password in the left field and confirm it in the right field.

  7. Click on Save – done! Your new password is now active immediately.

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Password Guidelines

To avoid login errors, please follow these rules when choosing your password:

Supported special characters

You can safely use these characters in your password:

+ , " * % & / ( ) = ? @ # ! ~ ^ > _ , . - ; : { } [ ] $

Not supported special characters

Do not use these characters, as they may cause problems:

° ç | ¬ ¤ ´ ` § € £

Not supported umlauts

These characters are not allowed either:

ö ü à è ê

Tip

  • Use a strong password that includes uppercase and lowercase letters, numbers, and special characters.

  • Change your password regularly to best protect your account.

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