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Email account password

How to change the password to the email account if the current password is no longer known?

Updated over a week ago

How to change your password

  1. Log in with your customer number and password in the System Configurator.

  2. In the main menu, select Hosting / E-Mail Management.

  3. Click on Manage for the desired domain.

  4. Go to E-Mail / CloudOffice → E-Mail / CloudOffice Accounts.

  5. Click on the arrow to the left of the desired e-mail account to expand it.

  6. Enter your new password in the left field and confirm it in the right field.

  7. Click on Save – done! Your new password is now active immediately.

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Password Guidelines

To avoid login errors, please follow these rules when choosing your password:

Supported special characters

You can safely use these characters in your password:

+ , " * % & / ( ) = ? @ # ! ~ ^ > _ , . - ; : { } [ ] $

Not supported special characters

Do not use these characters, as they may cause problems:

° ç | ¬ ¤ ´ ` § € £

Not supported umlauts

These characters are not allowed either:

ö ü à è ê

Tip

  • Use a strong password that includes uppercase and lowercase letters, numbers, and special characters.

  • Change your password regularly to best protect your account.

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